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Laivly

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Laivly’s artificial intelligence platform, Sidd, enables contact center teams to build, deploy, and manage their own AI agents, securely and at scale, without reliance on vendor or IT support. Laivly solves the challenge of implementing rapidly evolving technology for contact centers and customer care programs with Sidd Studio, an intuitive command center; Sidd Duo, the industry-leading agent assistant; and Sidd Solo, an autonomous AI agent.

Led by a team of established contact center experts, Laivly grew out of the unique needs and challenges of customer service programs. With a focus on ethics in AI and the agent experience, Laivly works to improve customer service across all industries. Laivly is a privately held company based in Winnipeg, Canada.

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Technology evaluations can consume significant internal resources. Kiantra Tech helps organizations streamline the process by leveraging industry expertise, trusted provider relationships, and a deep understanding of today's technology landscape. Whether you're evaluating new vendors, planning infrastructure investments, or looking for guidance on your next technology initiative, Kiantra Tech can help.

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